How to contact the Peninsular Club

Your online account

As a member of the Peninsular Club you can view your account online to access a host of services. Go to and log in, or to register simply click on the members button and fill in your details as requested. As soon as you’ve registered you can start enjoying all the online features. Online features include:

Review your P&O Cruises Peninsular Club tier and points total

Log in any time to see your current tier and a summary of the points you have accrued.

Manage your details and view future holidays

Update your personal information and view your future cruises.

Review your cruise history

Find details of all your previous P&O Cruises holidays from 2000.

Member Cruises

Find out about specially selected cruises where Peninsular Club members can enjoy an additional 5% saving.

Your Loyalty Manager

When on board our Loyalty Manager will be available to answer any questions you have regarding your Peninsular Club membership and benefits. Our Loyalty Managers have a desk on the ship where you will always be warmly welcomed, the desk opening times are published in the daily newspaper delivered to your cabin.

Your team ashore

For any questions about your Peninsular Club membership 03453576969* is the number to call. Lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Alternatively, you can email us at

*Local call charges apply. 


Forgot Password


Contacting the Club

Email us at




Call to speak to one of the Club advisors on 03453576969*

Lines are open Mon-Fri 09:00-17.30.


Please have your Club membership number to hand when you call us.

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